What is the check-in and check-out policy at The Shells Resort & Spa Phu Quoc?
Check-in is from 15:00 and check-out is by 12:00.
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The Shells Resort & Spa Phu Quoc, Phu Quoc
106US$
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Key details
About Resort
Ganh Gio Beach,
Phu Quoc,
Vietnam,
95000,
Kien Giang
- Close to Bai Dai Beach
Great
8.0
7.5
3.7
4.2
Loved by guests
"The resort offers a wide range of amenities: a stunning pool, private beach access with clear water."
"We stayed in a private bungalow with pool and couldn't have been happier."
"We stayed in one of the rooms by the beach and the view was spectacular, especially of the sunsets each day."
The Shells Resort & Spa Phu Quoc is a 5-star beachfront haven offering luxurious accommodations and extensive spa facilities. Known for its modern and minimalist design, the resort features an
Rooms & Amenities
All 134 air-conditioned rooms at The Shells Resort & Spa Phu Quoc feature a seating area, flat-screen TV, and private balcony with views of the sea or gardens. Room options include the
Dining Options
The elegant
Leisure & Wellness
The
Services & Business Facilities
The Shells Resort & Spa Phu Quoc features a
Must-do experiences
- Visit the Vinpearl Safari for an exciting wildlife adventure.
- Savor fresh seafood at Dinh Cau Night Market by the beach.
- Discover the hidden beauty of Ganh Dau Cape at sunset.
- Explore the historical sites at the Nguyen Trung Truc Temple.
- Indulge in a traditional Vietnamese coffee at An Cafe.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Luxury Villa Garden
2 persons
80 m²
1 King-size bed
Shower
Bathtub
room details
Luxury Villa Poolside
2 persons
80 m²
1 King-size bed
Shower
Bathtub
room details
Family Suite Ocean View
2 persons
135 m²
2 Single beds or 1 Queen-size bed
Shower
Bathtub
room details
Luxury Suite Ocean View
2 persons
123 m²
1 King-size bed
Shower
Bathtub
room details
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Price and Room Availability Calendar
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Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Free Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- 24-hour security
- Private beach
- Key card access
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Room service
- Laundry
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
Business
- Meeting/ Banquet facilities
Children
- Cots
- Children's menu
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Garden area
- Leisure/ TV room
- Spa & wellness centre
- Pedicure
- Manicure
- Body scrub
- Facial
- Treatment room
- Body wraps
- Back massage
- Head massage
- Full body massage
- Foot massage
- Pool with view
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Terrace
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
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Dining Onsite
At The Shells Resort & Spa Phu Quoc, the culinary experience unfolds at the elegant Flow Restaurant, where diverse cuisines blend with local flavors in an inviting atmosphere. With options for every palate and a relaxing ambiance by the pool, guests can indulge in delightful meals throughout the day.
Location
Ganh Gio Beach,
Phu Quoc,
Vietnam,
95000,
Kien Giang
Map view
Ganh Gio Beach,
Phu Quoc,
Vietnam,
95000,
Kien Giang
City landmarks
Market
Cho Duong Dong
2.6
km
Landmark
Fish Sauce Factory
2.5
km
Landmark
Dinh Cau Shrine
3.1
km
Landmark
Gan Bien
2.1
km
Gallery
Phu Quoc Gallery of Contemporary Art
2.4
km
Landmark
Green Hat Holiday
1.5
km
Landmark
Ganh Gio
1.6
km
Landmark
Coco Dive Center
3.0
km
Landmark
Catholic Cathedral -under construction
1.8
km
Church
Duong Dong Church
1.9
km
Landmark
Temporary Church
1.9
km
Landmark
Snorkeling spot
2.0
km
Landmark
Phu Quoc Post Office
3.3
km
Landmark
Dinh Cau
3.1
km
Landmark
Sung Hung Pagoda
3.5
km
Landmark
Cao Dai Temple
3.2
km
Landmark
Happy Farm PQ
3.0
km
Landmark
Old landing strip
2.6
km
Pagoda
Dinh Ba Thuy Long Thanh Mau
3.2
km
Landmark
Cho
2.8
km
Landmark
Hung Quoc Convent
2.9
km
Landmark
Duong Dong Lighthouse
3.1
km
Landmark
Duong Dong Pier
2.9
km
Landmark
Duong Dong River
3.1
km
Landmark
San Van Dong Duong Dong Stadium
3.1
km
Landmark
Duong Dong Harbour
3.1
km
Landmark
Market
3.1
km
Landmark
Nha tho Duong Dong
3.3
km
Beach
Ong Lan Beach
4.8
km
Landmark
Ong Lang beach
4.8
km
Restaurants
Sunset Resturant
540 m
12 118
Explore Phu Quoc
Discover Ganh Gio Beach
Dinh Cau Shrine
35 minutes walking
A beautiful shrine dedicated to the sea goddess, known for stunning sunset views and intricate architecture near the water.
Phu Quoc Gallery of Contemporary Art
25 minutes walking
Modern artistic expressions showcased in a seaside gallery; a great spot for art lovers and cultural enthusiasts.
Happy Farm PQ
35 minutes driving
Family-friendly attraction where guests can interact with farm animals and learn about local agriculture.
Getting around
Reviews and Ratings
Feedback from previous guests about their experience.
74%
loved the resort and would return for another relaxing stay
Spacious rooms
Private beach
Maintenance issues
Service inconsistency
7.4/10
Very good
Rooms
8.2
Location
7.6
Service
7.4
Dining
6.4
Edward
United Kingdom,
March
2025
5.6/10
I had a mixed experience at this resort. The rooms were spacious but had several issues like leaking floors and unfulfilled decoration requests. Service was inconsistent, and there were some serious concerns regarding safety. However, the private beach was lovely, and some staff members were helpful. Overall, it felt more like a 3 or 4-star place rather than a 5-star resort.
Rooms
5.0
The rooms were spacious but in need of maintenance. We encountered a leaking toilet floor and the bathtub heater wasn't working, which was disappointing considering our special request for birthday decorations went unfulfilled.
Service
5.0
Service was hit or miss. While some staff were friendly and helpful, I encountered serious issues when I sought assistance after my mother was injured.
Location
6.0
The resort is rather secluded, which offers peace and quiet but makes it inconvenient for outings.
Dining
5.0
Dining was unimpressive, with breakfast not living up to expectations. I felt there could be better variety and quality.
Facilities
6.0
While the resort has its appeal, I found the safety hazards concerning, especially with wet surfaces around the pools and walkways.
Spacious rooms
Maintenance issues
Victor
United Kingdom,
February
2025
8.8/10
I had an amazing stay at this resort, where the staff made us feel welcome and provided exceptional service throughout our visit. The location was perfect, just a short taxi ride away from the city center. The private beach and pools added to the relaxing atmosphere, making it a great place for families. However, the dining options felt a little repetitive over the week, which could be improved.
Rooms
9.0
The villa we stayed in was spacious and well-maintained, providing us with a comfortable setting. It had a lovely atmosphere with fresh air, making our stay even more enjoyable.
Service
10.0
The hotel staff were incredibly accommodating and attentive throughout our stay, ensuring we had everything we needed for a comfortable experience.
Location
9.0
The resort is located in a quiet area, just a short 10-minute taxi ride from the city center, which made it easy for us to explore yet enjoy a peaceful retreat.
Dining
7.0
The food was pretty good, but after several days, I found the menu options to be quite similar, which made it a bit less exciting.
Facilities
9.0
The amenities were fantastic, including two gorgeous pools and a beautiful private beach that we loved relaxing by.
Welcoming staff
Limited dining variety
Taylor
United Kingdom,
December
2024
7.6/10
We had an incredible time at the resort, soaking in the peaceful atmosphere and stunning views of the sunset from the infinity pool. The spacious room nestled in lush greenery was perfect for our family. The dining options were diverse and enjoyable, although a bit repetitive over several days. While the resort had a lovely ambiance, some areas could really use updating for a more luxurious experience.
Rooms
9.0
The room was spacious, clean, and surrounded by beautiful greenery, providing a perfect retreat for our family.
Service
9.0
The staff were attentive and went above and beyond to make our stay special, including surprising us with a birthday cake for our little one.
Location
7.0
The resort is located away from the hustle and bustle, offering a serene experience, although access to nearby amenities is somewhat limited.
Dining
7.0
The breakfast buffet was extensive and delicious, but we found some of the options to be quite repetitive over the days.
Facilities
6.0
The infinity pool and beach offered mesmerizing views, but the overall condition of some facilities, like the algae-filled swimming pools, could be improved.
Norman
United Kingdom,
November
2024
8.2/10
This resort offers a fantastic experience with spacious and clean bungalows, along with a superb beach that is always pristine. The friendly staff made our stay enjoyable, but a few service issues, such as delays with the shuttle and maintenance problems, left some room for improvement. Overall, it's a lovely place to unwind and enjoy the beauty of the surroundings!
Rooms
9.0
The bungalows were spacious and beautifully decorated, providing a comfortable and cozy atmosphere during our stay.
Service
7.0
The staff were incredibly polite and helpful, although there were delays with the shuttle service that could be improved.
Location
8.0
The resort is tucked away in a peaceful area, away from the hustle and bustle, making it a true oasis for relaxation.
Dining
8.0
The dining experience was delightful with a fantastic buffet selection, though there could be more variety to reach a higher standard.
Facilities
9.0
The main pool area is inviting and well-maintained, perfect for a refreshing dip.
Beautiful beach
Shuttle delays
Emerson
United Kingdom,
November
2024
7.4/10
The resort offers a tranquil getaway with a beautiful private beach and stunning sunset views. The suite rooms with beach access are perfect for couples celebrating special occasions. While the staff is enthusiastic and helpful, the dining options, especially breakfast, could greatly improve to cater to a diverse range of dietary preferences. The facilities are impressive, but the management seems to struggle with service consistency and organization.
Rooms
9.0
The suite room I stayed in was spacious, clean, and had magical views of the sea. It truly felt luxurious.
Service
7.0
Service was a mixed bag; while some staff were incredibly helpful, there were moments of confusion during busy times, leading to long waits.
Location
8.0
The resort is nicely situated near the middle north area of Phu Quoc Island, making it ideal for romantic getaways.
Dining
5.0
The breakfast selection was limited, and the quality of food, particularly at lunch, did not meet expectations.
Facilities
8.0
The pools are fabulous and well-maintained, contributing to a relaxing atmosphere, but the lack of staff at the bars was disappointing.
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
is available in public areas for free.
Breakfast
The hotel The Shells Resort & Spa Phu Quoc serves a full breakfast for free.
Pets
Pets are not allowed.
Number of rooms:
124
FAQs
About The Shells Resort & Spa Phu Quoc
How far is The Shells Resort & Spa Phu Quoc from Phu Quoc International Airport?
The hotel is approximately 20 km from Phu Quoc International Airport.
What amenities are provided in the rooms at The Shells Resort & Spa Phu Quoc?
Rooms include air conditioning, a flat-screen TV, a minibar, and a private balcony with sea views.
Is there a restaurant at The Shells Resort & Spa Phu Quoc?
The hotel features Flow Restaurant, which serves Vietnamese cuisine and has options for in-room dining.
What fitness facilities are available at The Shells Resort & Spa Phu Quoc?
The hotel has a modern fitness center equipped with exercise equipment.
Does The Shells Resort & Spa Phu Quoc have a private beach?
Yes, the hotel features a private beach area with sun loungers and umbrellas.
Are there spa services offered at The Shells Resort & Spa Phu Quoc?
Guests can indulge in a variety of treatments at the hotel's spa, which includes 17 treatment rooms.
Is parking available at The Shells Resort & Spa Phu Quoc?
Free public parking is available on-site without the need for a reservation.
What are the highlights of The Shells Resort & Spa Phu Quoc?
Highlights include free Wi-Fi, an outdoor pool, a sauna, and 24-hour front desk service.
How far is Duong Dong Market from The Shells Resort & Spa Phu Quoc?
Duong Dong Market is 4 km away from the hotel.
Is breakfast available at The Shells Resort & Spa Phu Quoc?
Breakfast is available for an additional charge of 350000 VND.
Does The Shells Resort & Spa Phu Quoc offer airport shuttle services?
The hotel provides a paid airport shuttle service.
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