The Shells Resort & Spa Phú Quốc, Phú Quốc ∞ Discover spa retreats, reviews & deals for 2025

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Key details

About Resort

Ganh Gio Beach, Phú Quốc, Vietnam, 95000

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Luxury Villa

Max:

2 persons

865 sq. feet

Bed options:

1 King Size Bed

Garden view

Shower

Bathtub

room details

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Luxury Pool Side Villa

Max:

2 persons

865 sq. feet

Bed options:

2 Single beds

Garden view

Shower

Bathtub

room details

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Luxury King Suite

Max:

2 persons

1325 sq. feet

Bed options:

1 King Size Bed

Sea view

Shower

Bathtub

room details

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Getting around

Explore a range of transportation options for your spa getaway

City Center

Phú Quốc 1.8 mi

Airports

Phu Quoc International (PQC) 11.2 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Excellent Spa Experience

I had a fantastic time at the spa during my stay. The massages and body treatments were simply superb, providing a true escape from the daily grind. I especially loved how calming the atmosphere was, allowing me to truly relax and unwind.

Marie123. USA, 2024-04-20Read full review on

Very nice Dining Options

The dining experience at The Shells Resort was great! I opted for the full board option, and I was genuinely impressed by the variety and quality of food available. With 10-15 choices for each course, there was never a dull meal, and I rarely wanted to leave for outside dining.

JohnSmith. Canada, 2024-05-05Read full review on

Stunning Room Views

My room was absolutely stunning, featuring a massive bathtub perfect for romantic moments with a beautiful view. I appreciated the spacious layout and how thoughtfully everything was designed. It made my stay feel incredibly special.

Brian_W. UK, 2024-05-30Read full review on

Luxurious Bathing Experience

The bathroom in my villa was amazing! The large bathtub allowed for a relaxing soak while enjoying views of the lush surroundings. Everything was well-appointed, and I felt pampered every time I used the facilities.

SteveLovesTravel. Australia, 2024-06-12Read full review on

What’s included

General

Non-smoking rooms
Free Wi-Fi in public areas
Free parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Private beach
Key card access

Guest Parking

Electric kettle

Services

Paid airport shuttle
Room service
Laundry
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar

Business

Meeting/ Banquet facilities

Children

Cribs
Children's menu

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Garden area
Leisure/ TV room
Spa & wellness center
Pedicure
Manicure
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Pool with view

Room features

Air conditioning
Mini-bar
Sitting area
Terrace

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV

Location

Ganh Gio Beach, Phú Quốc, Vietnam, 95000

Map view

Ganh Gio Beach, Phú Quốc, Vietnam, 95000

City landmarks

Market

Cho Duong Dong

1.6 mi

Duong Dong

Fish Sauce Factory

1.6 mi

Ð Bach Dang

Dinh Cau Shrine

1.9 mi

Ong Lang

Gan Bien

1.3 mi

Gallery

Phu Quoc Gallery of Contemporary Art

1.5 mi

Ong Lang

Green Hat Holiday

5000 ft

Ganh Gio

1.0 mi

Coco Dive Center

1.8 mi

Catholic Cathedral -under construction

1.1 mi

Church

Duong Dong Church

1.2 mi

Temporary Church

1.2 mi

Snorkeling spot

1.2 mi

Phu Quoc Post Office

2.1 mi

at the mouth of the Duong Dong River

Dinh Cau

1.9 mi

Duong Dong Town

Sung Hung Pagoda

2.2 mi

40 Nguyen Trai

Cao Dai Temple

2.0 mi

Group 2

Happy Farm PQ

1.8 mi

Pagoda

Dinh Ba Thuy Long Thanh Mau

2.0 mi

Old landing strip

1.6 mi

Cho

1.8 mi

Hung Quoc Convent

1.8 mi

Duong Dong Lighthouse

1.9 mi

Duong Dong Pier

1.8 mi

Duong Dong River

1.9 mi

Duong Dong Harbour

1.9 mi

San Van Dong Duong Dong Stadium

1.9 mi

Đường Cách Mạng Tháng Tám

Nha tho Duong Dong

2.1 mi

Market

2.0 mi

Beach

Ong Lan Beach

3.0 mi

Đường Dinh Bà

Ong Lang beach

3.0 mi

Restaurants

Sunset Resturant

1800 ft

12 118

Reviews and Ratings <br />

Feedback from previous guests about their experience.

74%

loved the resort and would return for another relaxing stay

Spacious rooms

Private beach

Maintenance issues

Service inconsistency

7.4/10

Very good

Rooms

8.2

Location

7.6

Service

7.4

Dining

6.4

Edward

United Kingdom, March 2025

5.2/10

I had a mixed experience at this resort. The rooms were spacious but had several issues like leaking floors and unfulfilled decoration requests. Service was inconsistent, and there were some serious concerns regarding safety. However, the private beach was lovely, and some staff members were helpful. Overall, it felt more like a 3 or 4-star place rather than a 5-star resort.

Rooms

5.0

The rooms were spacious but in need of maintenance. We encountered a leaking toilet floor and the bathtub heater wasn't working, which was disappointing considering our special request for birthday decorations went unfulfilled.

Service

5.0

Service was hit or miss. While some staff were friendly and helpful, I encountered serious issues when I sought assistance after my mother was injured.

Location

6.0

The resort is rather secluded, which offers peace and quiet but makes it inconvenient for outings.

Dining

5.0

Dining was unimpressive, with breakfast not living up to expectations. I felt there could be better variety and quality.

Facilities

6.0

While the resort has its appeal, I found the safety hazards concerning, especially with wet surfaces around the pools and walkways.

Spacious rooms

Maintenance issues

Victor

United Kingdom, February 2025

8.8/10

I had an amazing stay at this resort, where the staff made us feel welcome and provided exceptional service throughout our visit. The location was perfect, just a short taxi ride away from the city center. The private beach and pools added to the relaxing atmosphere, making it a great place for families. However, the dining options felt a little repetitive over the week, which could be improved.

Rooms

9.0

The villa we stayed in was spacious and well-maintained, providing us with a comfortable setting. It had a lovely atmosphere with fresh air, making our stay even more enjoyable.

Service

10.0

The hotel staff were incredibly accommodating and attentive throughout our stay, ensuring we had everything we needed for a comfortable experience.

Location

9.0

The resort is located in a quiet area, just a short 10-minute taxi ride from the city center, which made it easy for us to explore yet enjoy a peaceful retreat.

Dining

7.0

The food was pretty good, but after several days, I found the menu options to be quite similar, which made it a bit less exciting.

Facilities

9.0

The amenities were fantastic, including two gorgeous pools and a beautiful private beach that we loved relaxing by.

Welcoming staff

Limited dining variety

Taylor

United Kingdom, December 2024

7.6/10

We had an incredible time at the resort, soaking in the peaceful atmosphere and stunning views of the sunset from the infinity pool. The spacious room nestled in lush greenery was perfect for our family. The dining options were diverse and enjoyable, although a bit repetitive over several days. While the resort had a lovely ambiance, some areas could really use updating for a more luxurious experience.

Rooms

9.0

The room was spacious, clean, and surrounded by beautiful greenery, providing a perfect retreat for our family.

Service

9.0

The staff were attentive and went above and beyond to make our stay special, including surprising us with a birthday cake for our little one.

Location

7.0

The resort is located away from the hustle and bustle, offering a serene experience, although access to nearby amenities is somewhat limited.

Dining

7.0

The breakfast buffet was extensive and delicious, but we found some of the options to be quite repetitive over the days.

Facilities

6.0

The infinity pool and beach offered mesmerizing views, but the overall condition of some facilities, like the algae-filled swimming pools, could be improved.

Norman

United Kingdom, November 2024

8.2/10

This resort offers a fantastic experience with spacious and clean bungalows, along with a superb beach that is always pristine. The friendly staff made our stay enjoyable, but a few service issues, such as delays with the shuttle and maintenance problems, left some room for improvement. Overall, it’s a lovely place to unwind and enjoy the beauty of the surroundings!

Rooms

9.0

The bungalows were spacious and beautifully decorated, providing a comfortable and cozy atmosphere during our stay.

Service

7.0

The staff were incredibly polite and helpful, although there were delays with the shuttle service that could be improved.

Location

8.0

The resort is tucked away in a peaceful area, away from the hustle and bustle, making it a true oasis for relaxation.

Dining

8.0

The dining experience was delightful with a fantastic buffet selection, though there could be more variety to reach a higher standard.

Facilities

9.0

The main pool area is inviting and well-maintained, perfect for a refreshing dip.

Beautiful beach

Shuttle delays

Emerson

United Kingdom, November 2024

7.4/10

The resort offers a tranquil getaway with a beautiful private beach and stunning sunset views. The suite rooms with beach access are perfect for couples celebrating special occasions. While the staff is enthusiastic and helpful, the dining options, especially breakfast, could greatly improve to cater to a diverse range of dietary preferences. The facilities are impressive, but the management seems to struggle with service consistency and organization.

Rooms

9.0

The suite room I stayed in was spacious, clean, and had magical views of the sea. It truly felt luxurious.

Service

7.0

Service was a mixed bag; while some staff were incredibly helpful, there were moments of confusion during busy times, leading to long waits.

Location

8.0

The resort is nicely situated near the middle north area of Phu Quoc Island, making it ideal for romantic getaways.

Dining

5.0

The breakfast selection was limited, and the quality of food, particularly at lunch, did not meet expectations.